Refund policy

At GrowCartEcom, all services are delivered digitally and require significant time, 
expertise, and resources to execute. For this reason, the following policy applies:

CANCELLATIONS
- Cancellations made within 24 hours of booking a strategy call are fully refunded.
- Cancellations made after work has commenced are not eligible for a refund.
- If you wish to cancel an ongoing service, you must provide 7 days written notice 
  via WhatsApp.

REFUNDS
- All service fees are non-refundable once work has begun.
- If you are unsatisfied with the deliverables, we offer revision rounds as outlined 
  in your service agreement before any escalation.
- In exceptional circumstances, refund requests will be reviewed on a case-by-case 
  basis at the sole discretion of GrowCartEcom.

DISPUTES
- We encourage all clients to reach out to us directly on WhatsApp before initiating 
  any dispute with their payment provider. We are committed to resolving all issues 
  fairly and promptly.

For questions, contact us at: https://wa.me/message/KDONSYLLZCEXP1